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Diagnostic Information 2-79
5016-001
Print Quality Service Checks
Check the following before performing any of the print quality service
checks.
Print Quality Initial Service Check
• Use tray 1 (integrated tray) to test the print quality of the base
printer.
• Be sure the fuser assembly is installed correctly.
• Be sure that paper installed in tray 1 meets paper
specifications.
• Set the following:
– Color correction: Auto
– Print resolution: 600 dpi
(print quality should be checked for both 600 and 1200 dpi)
– Image enhance: OFF
An incorrect printer driver, for the installed software, can cause
problems. Incorrect characters could print and the copy may not
correctly fit the page.
Note: This symptom may require replacement of one or more
customer replaceable units designated as supplies or maintenance
items, which are the responsibility of the customer. With the
customer’s permission, you may need to install an ITM unit or a print
cartridge