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2-120 Service Manual
5016-001
L Media double feeds from tray x.
Duplex Unit Option Service Check
Be sure the paper guide assembly bridge block is present and
correctly installed.
Paper Jam Error Messages (Duplex)
23x = 230 Indicates a jam at the top of the duplex unit. Open the top
duplex door to access the jam.
Note: This error message may also display if there is a problem
with the option LVPS, cabling or duplex option controller board.
231 Indicates a jam at the rear/vertical area of the duplex unit. Open
rear door to access the jam.
232 Indicates media is jammed at the bottom of the duplex area.
(Paper reversing area or paper re-feeding area). Remove the duplex
tray to access the jam area.
Paper Jam Error Messages (Printer)
202 Indicates a paper Jam in the exit area of the printer. When a
duplex option is installed, a paper jam at the upper duplex unit exit
paper guide may cause a 202 paper jam to display, as the trailing
edge of the paper is still over the exit sensor in the fuser.
FRU Action
1 Double Feed
Prevention
Check the double feed prevention pad for signs of
wear or damage. Replace the pad if necessary.