Filter
Top Products
Diagnostic Information 2-27
5016-001
20x Paper Jam The printer has detected a
paper jam in the area
specified in the message.
You must remove the paper
from the entire paper path.
Close any open covers and
press Go to clear the
message.
23x Paper Jam
Check Duplex
The printer has detected a
paper jam in the duplex
unit.
You must remove the paper
from the entire duplex unit
paper path. Close any open
covers and the duplex tray.
Press Go to clear the
message.
If the duplex unit is not
plugged in, the printer
displays
230 Paper Jam
Check Duplex
.
24x Paper Jam
Check Tray x
The printer has detected a
paper jam in the tray
specified in the message.
Remove the paper from the
paper path. Close any open
trays or covers. Press Go to
clear the message.
25x Paper Jam
MP Feeder
The printer has detected a
paper jam in the
multipurpose feeder.
Remove the paper from the
multipurpose feeder and
paper path. Close any open
covers. Press Go to clear
the message.
Message Status Action