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2-2 Service Manual
5016-001
Service Error Codes
Service Error Codes are generally non-recoverable except in an
intermittent condition, when you can POR the printer to temporarily
recover from the error condition.
Error Code Action
900 RIP Software Contact your customer service center, or the Lexmark
Customer Support Center.
910 DC Motor (1) Locking error - the motor did not stabilize. Go to the
“OPC Drive Service Check” on page 2-66.
911 DC Motor (2) Locking error - the motor did not stabilize. Go to the
“Developer/Paper Feed Motor Service Check” on
page 2-48.
912 DC Motor The motor stabilized then locking was released. Go to
the “Developer/Paper Feed Motor Service Check” on
page 2-48.
917 Transfer Belt Go to the “ITM Drive Service Check” on page 2-60.
918 Fan Stalled The main fan has stalled, or locked up. Go to the “Main
Fan Service Check” on page 2-62.
Note: The following errors are detected when the printer is below
the maintenance count.
920 Fuser Error Indicates that the fuser is below temperature when
printing. Go to the “Fuser Cold Service Check” on
page 2-51.
921 Fuser Error Indicates that the fuser is below temperature and the
system is detecting a thermistor short. Go to the “Fuser
Cold Service Check” on page 2-51.
922 Fuser Error Indicates that the fuser temperature failed to increase.
Go to the “Fuser Cold Service Check” on page 2-51.
923 Fuser Error Fuser is too hot during printing or when printer is idle. Go
to the “Fuser Hot Service Check” on page 2-57.
924 Fuser Error Indicates that the system has detected that the
thermistor is open. Go to the “Fuser Hot Service
Check” on page 2-57.