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2-32 Service Manual
5016-001
Print Quality Symptom Table
Symptom Action
All black page Go to the “All Black or Color Page
Service Check” on page 2-80.
Blank page Go to the “All Blank Page Service
Check” on page 2-81.
Light print Go to the “Low Image Density
Service Check” on page 2-87.
Background Go to the “Background Service
Check” on page 2-82.
Residual image Go to the “Residual Image Service
Check” on page 2-90.
Skew Go to the “Skew Service Check”
on page 2-91.
Black, color or bands Go to the “Black, Color Lines or
Bands Service Check” on
page 2-83.
Random marks Go to the “Random Marks Service
Check” on page 2-90.
Toner on back of paper Go to the “Toner on Backside of
Page Service Check” on
page 2-91.
Offset image Go to the “Offset Print Service
Check” on page 2-88.
Uneven image density Go to the “Uneven Print Density
Service Check” on page 2-92.
Foggy background Go to the “Foggy Background
Service Check” on page 2-86.
White spots Go to the “White Spots Service
Check” on page 2-94.
White lines or bands Go to the “White Lines or Bands
Service Check” on page 2-92.
Black or color lines and bands Go to the “Black, Color Lines or
Bands Service Check” on
page 2-83.