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PhaserShare Networking Manual
8
TCP/IP Host Configuration (UNIX)
Troubleshooting
Testing the network connection
Execute the ping command from the host. For example, type:
ping printer-name
If the ping test to the printer-name fails, try issuing the ping command again,
specifying the printer’s IP address explicitly; type:
ping printer-IP-address
If the ping test succeeds using the printer’s IP address, but fails using the printer’s
name, check the NIS database, DNS, or /etc/hosts file to make sure that you are using
the correct name for the printer. If the ping test fails using the printer’s IP address,
check the cabling and any gateways to make sure that the printer has a working
connection.
Make sure that the printer’s IP address and network mask are consistent with the IP
address and network mask of your local subnet.