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7.6.1 Part Numbers and Replacement Cycles ........................... 380
■ Part numbers and replacement cycle for
consumable parts ......................................................... 380
■ Part numbers and replacement cycle for
Carrier Sheet ................................................................ 381
7.6.2 Checking the Consumable Alert Status............................. 382
7.6.3 Replacing the Pad Assy .................................................... 383
7.6.4 Replacing the Pick Roller .................................................. 384
7.6.5 Purchasing the Carrier Sheet ............................................ 388
7.7 Changing the Keyboard Cover ................................... 389
7.8 Performing a Scan Test .............................................. 391
Chapter 8 Troubleshooting ............................................... 393
8.1 Removing Jammed Documents ................................. 394
8.2 Dealing with Detached Keycaps ................................ 398
8.3 Network Connection Troubleshooting ...................... 400
8.3.1 Basic Network Operation Tests ......................................... 400
■ Checking basic network operation with a Ping test ...... 400
■ Checking the network operating status ........................ 402
■ Checking the NTP server settings by synchronizing
the system time ............................................................ 403
■ Checking the mail server by sending a test mail .......... 404
8.3.2 Other Network Connection Troubleshooting ..................... 405
■ Failure to connect to a server using its IP address ...... 405
■ Failure to connect to a server using its host name
or FQDN ....................................................................... 407
■ Failure to add a network printer .................................... 408
■ Failure to print on a network printer ............................. 408
8.3.3 Failure to Access the Scanner using a Web Browser,
Admin Tool, or Central Admin Server................................ 409
8.4 Other Troubleshooting ................................................ 412