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12010001 Scanned data size exceeded
maximum size allowed for
e-mail attachments.
Try the following:
z Reduce the number of pages to be
scanned and send the e-mail in separate
parts.
z Select a higher compression level and
try again.
"6.9.9 Compression" (page 331)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"4.7.11 Setting the e-Mail Server (SMTP
Server)" (page 122)
12010002 Could not connect to server
when sending e-mail.
Try the following:
z Check that the LAN cable of the scanner
and SMTP server is connected properly.
z Contact a system administrator to check
that the scanner IP address and SMTP
server settings are correct.
"8.3 Network Connection
Troubleshooting" (page 400)
z Contact a system administrator to check
that the SMTP server is working
properly.
12010005 e-Mail size exceeded maximum
e-mail size allowed by the
SMTP server.
Contact a system administrator to check
the maximum e-mail size allowed by the
SMTP server.
12010006 SMTP server connection was
lost while sending e-mail.
Try the following:
z Check that the LAN cable of the scanner
and SMTP server is connected properly.
z Contact a system administrator to check
that the scanner IP address and SMTP
server settings are correct.
"8.3 Network Connection
Troubleshooting" (page 400)
z Contact a system administrator to check
that the SMTP server is working
properly.
z Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
Code Message Action