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AppLock Error Messages
Any messages whose first word is an ‘ing’ word is output prior to the action described in the message. For example, “Switching
to admin-hotkey press” is logged after the administrator has pressed the hotkey but prior to starting the switch process.
For all operations that can result in an error, an Error level message is displayed when a failure occurs. These messages con-
tain the word “failure”. These messages have a partner Extended level message that is logged which contains the word “OK” if
the action completed successfully rather than with an error.
For processing level messages, “Enter…” is logged at the beginning of the function specified in the message and “Exit…” is
logged at the end (just before the return) of the function specified in the message.
Message Explanation and/or corrective action Level
Error reading hotkey The hotkey is read but not required by AppLock. LOG_EX
Error reading hotkey; using
default
A hotkey is required. If there is a failure reading the hotkey, the internal factory
default is used.
LOG_ERROR
App Command Line=
<Command line>
Command line of the application being locked LOG_
PROCESSING
App= <Application name> Name of the application being locked LOG_
PROCESSING
dwProcessID= <#> Device ID of the application being locked LOG_EX
Encrypt exported key len
<#>
Size of encrypt export key LOG_EX
Encrypt password length=
<#>
The length of the encrypted password. LOG_EX
Encrypted data len <#> Length of the encrypted password LOG_EX
hProcess= <#> Handle of the application being locked LOG_EX
Key pressed = <#> A key has been pressed and trapped by the hotkey processing. LOG_EX
***************** The status information is being saved to a file and the file has been opened suc-
cessfully.
LOG_EX
Address of keyboard hook
procedure failure
AppLock found the kbdhook.dll, but was unable to get the address of the initial-
ization procedure. For some reason the dll is corrupted. Look in the \Windows
directory for kbdhook.dll. If it exists, delete it. Also delete AppLock.exe from the
\Windows directory and reboot the unit. Deleting AppLock.exe triggers the Ap-
pLock system to reload.
LOG_ERROR
Address of keyboard hook
procedure OK
AppLock successfully retrieved the address of the keyboard filter initialization
procedure.
LOG_EX
Alt pressed The Alt key has been pressed and trapped by the HotKey processing. LOG_EX
Alt Processing the hotkey and backdoor entry LOG_EX
Application handle search
failure
The application being locked did not complete initialization. LOG_ERROR
Application handle search
OK
The application initialized itself successfully LOG_ERROR
Application load failure The application could not be launched by AppLock; the application could not be
found or is corrupted.
LOG_ERROR
Backdoor message re-
ceived
The backdoor keys have been pressed. The backdoor hotkeys provide a meth-
od for customer service to get a user back into their system without editing the
registry or reloading the device.
LOG_
PROCESSING
Cannot find kbdhook.dll The load of the keyboard filter failed. This occurs when the dll is missing or is
corrupted. Look in the \Windows directory for kbdhook.dll. If it exists, delete it.
Also delete AppLock.exe from the \Windows directory and reboot the unit. De-
leting AppLock.exe triggers the AppLock system to reload.
LOG_ERROR
Converted Pwd Converted password from wide to mbs. LOG_EX