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Chapter 18 Configuring telephones: Digital telephones 123
BCM 4.0 Device Configuration Guide
Figure 43 Adding an Answer DN
• If you set a line to Ring only, incoming calls appear on an intercom button.
The 7000, 7100 digital telephones, are exceptions, they have no line buttons; therefore, you
can assign any number of lines, but only two lines can be answered at any one time. Assign the
lines on these telephones to ring; otherwise, you cannot detect incoming calls on the lines.
• An enhanced central answering position (eCAP), with one or more modules, provides extra
line button support, if the number of lines to assign exceeds the number of available buttons
with indicators. The remaining lines assign to buttons on the module. The eKIM also supports
hunt group designators, and multiple appearances of the same target line, which flow to the
module if there are no available buttons with indicators on the 7316E digital phone.
• By using FEATURE *81 at the telephone, lines can be moved to other buttons on the
telephone, except intercom, Answer DN, or handsfree positions, or the lines can be moved to
buttons on the modules on an eCAP. On telephones, the feature or line, assigned to the button
where the line is moved, moves to the original line button position. On eCAP modules, moved
lines overwrite feature programming.
Warning: eCAP programming issue on cold start reboot.
If you do a Backup/Cold Start/Restore sequence on your BCM, button programming on an
enhanced CAP (eCAP) module is lost, and the lines assigned to those buttons are assigned
to the buttons on the telephone. These assignments displace any programming on the
telephone buttons, except Answer DN buttons, intercom buttons, handsfree buttons, or
Hunt group appearances. In the case where there are more reassigned lines than buttons,
the system still assigns the lines to the telephone, and the telephone rings when a call
comes in on that line (given that Appr&Ring is configured on the line).
To resolve this situation, access the DN records for the telephone and the CAP/KIM
button programming. Enter the required programming.
Line
Line
Intercom
Intercom
If you add an Answer DN, the system
overwrites the button above the last
assigned Answer DN. In this case, giving
you one less line button.
Answer DN
Answer DN
HG XX
Line
Line
Line
Line
Intercom
Intercom
Answer DN
Answer DN
HG XX
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Line
Answer DN