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210 Chapter 24 Feature configuration: Answering calls
N0060600N0060600
Malicious Caller ID (MCID)
This feature records caller information at the central office for the last external call on the active
ETSI ISDN line. This feature must be available from your service provider before you can activate
it in your system.
If this service is active on the line, you must press FEATURE 897 within 30 seconds after a caller
hangs up, and before you hang up.
Enabling the feature on the system:
Configuration > Telephony > Dialing Plan > Private Network > ETSI > MCID
Call log
If your system has the appropriate equipment, and you subscribe to the call information feature
supplied by your service provider, you can record information about calls received on an external
line. The line does not need to be assigned to the telephone that receives the call in order for the
information to be logged, nor does an assigned line need to be a ringing line to log a call. ISDN
service packages that come with calling line identification (CLID) can supply the same feature.
Refer to “Setting call log space for the system” on page 210 and “Using the Call Log feature” on
page 212.
Setting call log space for the system
The call log space heading allows you to reallocate the Call log space equally to all telephones in
your system.
To reset call log space
1 Click Configuration > Telephony > Global Settings > Advanced Feature Settings.
2 Click the Reset Logs button.
The Reset Call Log Space dialog box appears.
3 Enter the Space per log, and the # of sets with logs.
4 Click OK.
A dialog box appears, warning you that all existing logs are cleared if you reset logs.
Note: This feature is available only on an ETSI ISDN line.
Warning: Use this heading only if you want to allocate an equal amount of log space
to all the telephones in your system.
Reallocating Call log space can destroy Call log data at telephones that lose space.
There are 600 Call log spaces available in the system. There are no spaces allocated by
default. Changing the space allocation using Log defaults defines the log space
available to all telephones in the system.