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BCM 4.0 Device Configuration Guide
Chapter 13
Creating ring groups
Assigning telephones to ringing groups provides a way to ensure that all calls can be answered,
regardless of the time of day, or day of the week. The most common use of this feature is when a
security desk telephone rings for incoming lines after 5:00 p.m., a practice often called night
service.
The following paths indicate where to configure ring groups in Element Manager and through
Telset Administration:
• Element Manager: Configuration > Telephony > Ring Groups
• Telset interface: **CONFIG > Services > Ringing service > Ringing Groups
Click one of the following links to connect with the type of information you want to view:
Each non-auto-answer line and target line can be assigned a ringing group for each schedule. If no
schedule is set for ringing services, lines ring at any telephones with the lines assigned.
Panels Configure Tasks or Features
“Ring Groups - Members” on page 96 “Configuring scheduled service” on page 31
“Ring Groups - Line Settings tab” on page 97
Click the navigation tree heading to access general information about Ring Group management.
Note: VoIP trunking lines and PRI lines are set automatically to auto-answer
and, therefore, require target lines. BRI lines set to auto-answer also ring at
target lines. Therefore, by specifying target lines in a ring group, all
auto-answer lines can be forwarded to the telephones indicated.