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Chapter 22 Programming telephone sets: Desktop Assistant portfolio 181
BCM 4.0 Device Configuration Guide
Language Support Multilingual labels —
French, Spanish
English only English only
Accessing Desktop Assistant features
Application download Download Desktop
Assistant client from the
User Applications selection
on the BCM web page.
Download LAN CTE and
Desktop Assistant Pro
client from the User
Applications selection on
the BCM web page.
Download LAN CTE and
Desktop Assistant Pro AE
client from the
Administrator Applications
selection on the BCM web
page.
Steps and procedures to
launch and use the
application
Install Desktop Assistant
client application on User
workstation.
User starts Desktop
Assistant application.
User selects telephone set
model from List of Phones.
Install Desktop Assistant
Pro client application on
User workstation
Install LAN CTE client on
User workstation if button
programming required.
User starts Desktop
Assistant PRO application
Log on to the BCM is
implicit through LAN CTE
client
If the PC is unable to
connect to the BCM through
LAN CTE, then the
application opens in offline
mode (not connected).
Install Desktop Assistant
Pro AE client application on
User workstation
Install LAN CTE client on
User workstation
User starts Desktop
Assistant Pro AE Client
application
User logs on to a BCM
using BCM administrator
account
User selects phone device
(DN) from a menu
If you cannot connect the
PC to the BCM through
LAN CTE, then the
application opens in offline
mode (not connected)
Access to locally connected
telephone sets (on user's
desk)
No. Not needed. This
application is not
programming buttons; it is
only providing a printout of
labels that can be applied to
the sets.
Yes. Access to all sets
associated with DNs
associated with your
workstation (through LAN
CTE)
No. This is an administrator
tool, not an end user tool.
Operates in offline mode
(not connected to BCM)
Yes Yes - label creation only Yes - label creation only
Operates in online mode
(connected to BCM)
No Yes - label creation and
button programming for
own sets only
Yes - label creation and
button programming
Can switch between
different BCMs
Table 6 Feature matrix (Sheet 2 of 4)
Features/Functionality Desktop Assistant Desktop Assistant Pro Desktop Assistant Pro AE