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BCM 4.0 Device Configuration Guide
Chapter 22
Programming telephone sets: Desktop Assistant
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Element Manager supports the programming of button functions for the digital and IP telephone
sets. Use the Desktop Assistant family of products to customize button programming and to
generate labels for telephone sets. Download the Desktop Assistant family of applications
(including the LAN CTE Client) from the BCM web page. The application interface includes
documentation for these applications.
The Desktop Assistant family of products consists of:
• Desktop Assistant
• Desktop Assistant Pro
• Desktop Assistant Pro AE (Administrator Edition)
Table 6 lists a comparison of the main features of each application.
The Desktop Assistant Pro AE is the administrator tool. It requires the user to log onto the BCM
using the BCM security system for authentication. It provides features that the Element Manager
does not currently have — designing and printing labels, saving a definition for a set, and applying
that definition to another set. This application allows users to program the keys on a set, and then
print the corresponding labels. The application also allows access to all the sets on the system.
Refer to the following topics for additional information:
• “Introduction to Desktop Assistant Pro — Administrator Edition” on page 183
• “Button programming” on page 186
• “Button labeling” on page 186
• “Menu bar commands” on page 184
Note: To run Desktop Assistant Pro AE, the LAN CTE Client must be running.