Check with your dealer.
Consult the store where you purchased your printer.
In the U.S. only, go to the Oki Data web site (http://www.okidata.com) and click Find a
Dealer or Dealer Locator, then fill in the information and click Locate My Dealer.
Call 1-800-OKI-DATA (1-800-654-3282) for the location of the nearest Authorized OKI
Service Dealer. Please have your zip code (U.S.) or area code (Canada) ready.
Repair under Warranty
Important! Proof of purchase is required for warranty work. Be sure to retain your
purchase documents.
Call your service dealer to schedule an on-site visit.
Note: Ask about available Oki Data Service Enhancement Programs.
Repairs after Your Warranty Expires
OKI Regional Service Depots: 1-800-OKI-DATA (1-800-654-3282)
Before shipping your product, call 1-800-OKI-DATA (1-800-654-3282) for a return authorization
number. Select the "service" option.
After receiving your return authorization number, you will be given directions for shipping your
product to one of our depot repair facilities.
Allow 10 days for round trip shipping repair via a depot.
Carry-in repairs (if available) must be called in first to schedule service.
Oki Data Service Depot Information: U.S. & Canada
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