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5. Troubleshooting
346 Printing Guide — Printer Driver Errors
Cannot Print a Job as Expected Using PS Printer Driver
Problem Description
When printing with the PS3 printer driver from the application that creates the Post-
Script code for printing such as Adobe Acrobat, the following print options may not work
correctly.
• Manual Scale
• Print Paper Size
• Paper Type
• User Front Cover
• User Back Cover
• Interleave Pages
• Insert Pages
• Booklet
• Multiple Pages per Sheet
• All options in the Effect tab
• All options in the Image Quality tab
Corrective Action
Disable “Use PostScript Passthrough” in the PostScript Settings dialog box and print a
document.
Cannot Change Settings on Font Tab and Configuration Tab
Problem Description
The Font tab and Configuration tab are grayed out and they cannot be modified.
Corrective Action
Users who do not have the privilege to change the printer driver setting cannot change
the options in the Font tab and Configuration tab. Please log in with Administrator or
Power User.