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5. Troubleshooting
Printing Guide — TopAccessDocMon Errors 357
• Paper Empty
The Out of Paper error icon shows that drawer is empty. A paper out condition does
not necessarily terminate a print or copy job. If Auto-select options are configured,
printing and copying may continue by drawing paper from a different drawer. Refer
to the TopAccess online Help for instructions on setting up Auto-Select mode. For
information on resolving the error condition, refer to “ADD PAPER SYMBOL” in
Operator’s Manual for Basic Function.
• Paper Jam
The Paper Jam icon indicates that you need to remove jammed paper from the
equipment. For information on resolving the error condition, refer to “CLEAR
PAPER SYMBOL” in Operator’s Manual for Basic Function.
• Staple Empty
The Add Staples error icon indicates you need to add staples to the finisher. For
information on resolving the error condition, refer to “ADDING STAPLES
(OPTIONAL)” in Operator’s Manual for Basic Function.
• Serviceman Calls
The Service Call error icon indicates that a call for service is needed. Contact your
service representative.