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150 Chapter 7 Using the BCM Fault Management System
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Administering alarms
Alarm information can be delivered to you by any of the following means:
• the Alarms Panel in the BCM Element Manager
• the Alarm Banner in the BCM Element Manager
• the alarm set (core telephony alarms only)
• Simple Network Management Protocol (SNMP) traps for remote management of faults
• LEDs on the BCM main unit
Using the Alarms Panel
You can view real-time alarm information using the Alarms Panel in the BCM Element Manager.
Each alarm has a unique identifier. Alarms are displayed in the Alarms table, sorted by date and
time by default, with the newest at the top of the table. The Alarms table displays from 50 to 400
alarms. For information about modifying the maximum number of alarms that are displayed, see
“Configuring alarm settings”.
The Alarms table contains the following elements:
• Time — the date and time of the alarm
• Alarm ID — the unique alarm ID associated with the alarm
• Severity — the severity of the alarm (Critical, Major, Minor, Warning, and Information)
• Problem Description — a description of the alarm condition
• Component ID — the process that has generated the alarm, in a 3-part DN format. The
component ID always identifies the system as a BCM, includes the name of the system that
generated the alarm, and identifies the component that generated the alarm. In this way, remote
monitoring stations can easily identify what type of system generated an SNMP trap and
which system generated the trap.
• Alarm Acked — indicates whether the alarm has been acknowledged in the BCM Element
Manager
When you select an alarm in the table, a Details panel is displayed for the selected alarm. The
Details panel displays the following information:
• Time — the date and time of the alarm
• Problem Description — a description of the alarm condition
• Problem Resolution — the course of action for the alarm
You can acknowledge an alarm to indicate that the alarm has been taken care of. You can specify
whether to include acknowledged alarms in the Alarm Banner so that the alarm count remains
concise. For more information about the Alarm Banner, see “Using the Alarm Banner” on page
152.