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302 Chapter 12 Managing BCM50 Logs
NN40020-600NN40020-600
Administrators have access to all log categories. Users who need only operational information
have access to Operational and System Information logs.
Operational logs
Operational logs contain information about the BCM50 system and its use, such as alarm
information, configuration changes, and security information. Administrators and authorized users
can access Operational logs and view them using the Log Browser.
Table 89 lists the log files that belong to the Operational logs category.
Diagnostic logs
Diagnostic logs contain the log files generated by the BCM50 software components. These log
files are required only if additional system information is required by Nortel Technical Support to
help diagnose a BCM50 issue. Only an administrator can access Diagnostic logs.
Sensitive logs
Sensitive logs may contain sensitive customer information, such as personal identification
numbers or bank account and credit card numbers. Users may enter sensitive information using
their telephone sets, for example when performing telephone banking.
Sensitive logs are grouped in a separate category to allow the administrator to decide whether to
include this category of log files in a log file transfer, depending on the nature of the connection
being used for the transfer. Administrators may choose to exclude Sensitive logs when the network
or the destination is not sufficiently secure or when there are other privacy or security concerns.
Table 89 Operational logs
Log type BCM log name Description
Alarm log alarms.systemlog Records alarms that were written to the Element Manager alarm
panel. Other possible alarms, if they cannot be viewed using the
BCM50 Element Manager, are logged in the alarms diagnostic
log.
Configuration
change
configchange.systemlog Records Element Manager configuration data changes by user
and time
Security log security.systemlog Records users logging in and out as well as locked out users
psmtest.systemlog Records Ethernet interface activity and hard drive partitions
psmOMS.log Records platform status, such as operational measurements
Archive log archiver.systemlog Records backup, restore, and log management activity.
Activity log MonitGuard.systemlog Records MonitGuard activity, an application that monitors main
BCM services and applications.
psmtest.systemlog Records Ethernet interface activity and hard drive partitions.