Filter
Top Products
84 Chapter 4 BCM50 Security Policies and Accounts and Privileges
NN40020-600NN40020-600
If you use RADIUS for authenticating and authorizing users, and the RADIUS servers are not
in-service or are out-of-contact, the BCM will revert to using local authentication.
When you select RADIUS as the authentication method, user IDs and passwords will be
authenticated on the RADIUS server for the following tasks:
• administration of the BCM using Element Manager
• access to the BCM website
• access to the BCM Monitor
• dial-in access to the BCM using modem or ISDN
• Contact Centre administration
• BCM Amp configuration
• CTE DA ProAE
• telset administration
• IP set registration
• voicemail and web-based administration
• Call Detail Recording functionality
To set the authentication method
1 Select Configuration, Administrator Access, Security Policies > Authentication Service
Policy.
2 From the Account Management drop-down menu, select Local Authentication or RADIUS.
If you select RADIUS, follow the procedure for “Configuring an authentication server” on
page 84.
Configuring an authentication server
To authenticate users on a centralized RADIUS server, you must configure the server using
Element Manager.
To configure an authentication server in Element Manager
1 Select Configuration, Administrator Access, Security Policies > Authentication Service
Policy.
2 Select a server to be the primary authentication server. Click in each column of the table to
enter the following attributes:
Column Value
Server name
Name of the server to be used for authentication
Server IP address
IP address of the server to be used for
authentication