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158 Chapter 7 Using the BCM Fault Management System
NN40020-600NN40020-600
6 35 critical Core
Telephony
Core Telephony -
Media Bay Module
firmware download
failure.
Power down the
system and check
the expansion
chassis connections.
Check for
corresponding alarm
31 or 79 to
determine which
module is having
issues. If problem
persists replace
corresponding
hardware.
Yes Yes Yes Yes
7 36 critical Core
Telephony
Core Telephony -
Media Bay Module
firmware download
failure.
Power down the
system and check
the expansion
chassis connections.
Check for
corresponding alarm
31 or 79 to
determine which
module is having
issues. If problem
persists replace
corresponding
hardware.
Yes Yes Yes Yes
8 37 critical Core
Telephony
Core Telephony -
Failure to download
market profile/
protocol data from
the Persistent Data
Repository.
Restart system and
contact your local
support group.
Yes Yes Yes Yes
9 39 critical Core
Telephony
Core Telephony -
Persistent Data
Repository
corruption in the
market profile area.
Perform a restore
with a known good
backup. If problem
persists contact your
local support group.
Yes Yes Yes Yes
10 40 critical Core
Telephony
Core Telephony -
"Unavailable
Seconds Error" long
term alarm
threshold has been
exceeded on the
DTM.
Check your cabling
from any DTM
modules to the
external network and
run loopback tests
on the circuit to
check for network
issues. Get your
network provider to
check the circuit
during problem
conditions.
Yes Yes Yes Yes
11 41 critical Core
Telephony
Core Telephony -
"Loss of Signal" long
term alarm
threshold has been
exceeded on the
DTM.
Check your cabling
from any DTM
modules to the
external network and
run loopback tests
on the circuit to
check for network
issues. Get your
network provider to
check the circuit
during problem
conditions.
Yes Yes Yes Yes