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Printer Doesn't Print
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Printer Doesn't Print
Possible Cause Solutions
Is the power on? Make sure that the cable is securely plugged into the power
outlet and the printer.
Turn on the printer's power switch.
Does the On Line indi-
cator stay on?
Press
{
On Line
}
to light it up.
Does the Error indicator
stay red?
Check the error message on the panel display and do the re-
quired action.
Is the paper set? Load paper into the paper tray or on the bypass tray.
⇒ P.79
“Type 1 Printer: Loading Paper and Other Media”
⇒ P.88
“Type 2 Printer: Loading Paper and Other Media”
Can you print a test
page (configuration
page)?
If you can't print a test page, it probably indicates printer
malfunction. You should contact your sales or service repre-
sentative. ⇒ P.125
“Making Printer Settings with the Opera-
tion Panel”
If you can print a test page but cannot get the printer to print
when you issue a print command from your computer, it
probably means there is a problem with your computer.
Also keep in mind that large, complex data might take long
time for printer process.
Is the interface cable
properly connecting the
printer to your comput-
er connected securely?
Connect the interface cable properly. If there are any con-
nectors or screws, make sure they are fastened securely.
Are you using a correct
interface cable?
The type of interface cable you should use depends on your
computer. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.