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Troubleshooting
108
10
Multiple pages are fed
through the printer at once.
Clean the friction pad, if it is dirty.⇒ P.117
“Cleaning
the Friction Pad”
Remove all paper from the tray and fan it gently to get
air between the paper. After that, load it back into the
tray.
Image is printed on the re-
verse side of the paper.
Set the paper upside down.
Paper misfeeds occur fre-
quently.
Check the paper size settings. The size specified with
the paper size dial might be different from the actual
paper size. Make the correct dial setting.
⇒ P.79
“Type 1 Printer: Loading Paper and Other Media”
⇒ P.88
“Type 2 Printer: Loading Paper and Other Media”
Use the recommended paper. Avoid using curled,
folded, or wrinkled paper, perforated paper, or glossy
paper. ⇒ P.77
“Paper not supported by this printer”
Clean the paper feed roller, friction pad, and/or regis-
tration roller, if they are dirty. ⇒ P.118
“Cleaning the Pa-
per Feed Roller”
Operation panel error mes-
sage stays on after removing
the misfed paper.
Open the front cover of your printer and then close it.
⇒ P.110
“Removing Misfed Paper”
Desired tray isn't used for the
output.
Check the paper size settings. The size specified with
the paper size dial might be different from the actual
paper size. Make the correct dial setting.
⇒ P.79
“Type 1 Printer: Loading Paper and Other Media”
⇒ P.88
“Type 2 Printer: Loading Paper and Other Media”
When using the bypass tray, specify the paper size us-
ing the operation panel.
⇒ P.81
“Type 1 Printer: Loading Paper in the Bypass Tray”
⇒ P.89
“Type 2 Printer: Loading Paper in the Bypass Tray”
When you are using a Windows operating system, the
printer driver settings overrides those specified using
the operation panel. Specify the desired output tray us-
ing the printer driver. Refer to the driver's online help
file.
The printed image is differ-
ent from the image in the
computer.
When you use some features such as enlargement and
reduction, the layout of the image might be different
from those shown in the computer display.
Status Possible Causes, Descriptions, and Solutions