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Note
❒
If you cannot solve the problem by taking the above actions, contact your
sales or service representative.
Possible Cause Solutions
Is the Data In indicator
blinking or lit after start-
ing the print job?
If not, the data is not being sent to the printer.
❖
❖❖
❖
If your printer is connected to the computer using the in-
terface cable
Check if the printer port settings are correct. For a paral-
lel port connection, port LPT1 or LPT2 should be set.
• Windows 95/98
A
Click
[
Start
]
, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Select the icon of the printer by clicking it. Next, on
the
[
File
]
menu, click
[
Properties
]
.
C
Click
[
Details
]
tab.
D
Check the
[
Print to the following port
]
box to make
sure the correct port is selected.
• Windows 3.1x
A
On the
[
Control Panel
]
, double-click
[
Printers
]
icon.
B
Confirm that this printer is specified as the default
printer.
C
Click
[
Connect
]
.
D
Check the
[
Ports
]
box to make sure the correct port
is selected.
• Windows NT4.0
A
Click
[
Start
]
, point to
[
Settings
]
, and then click
[
Printers
]
.
B
Select the icon of the printer by clicking it. Next, on
the
[
File
]
menu, click
[
Properties
]
.
C
Click
[
Port
]
tab.
D
Check the
[
Print to the following port
]
box to make
sure the correct port is selected.
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❖
Network Connection
Contact your network administrator.