Ricoh AP1400/AP2000 Printer User Manual


 
Chapter 8-7
8.5.2.7 Network Interface Board Loses Its File Server Connection
If the Network Interface Board loses its connection to the file server, it can take
approximately 5 to 10 minutes to reconnect. If the connection is not made after a reasonable
amount of time, check the error conditions to troubleshoot the problem.
8.5.2.8 Unable to Print from a Different Context
The Network Interface Board does not support printing from a context different from the
context you are installed upon. If you want to do this, you must create an alias queue. See
your NetWare Manual for more information.
8.5.3 Troubleshooting AppleTalk Protocol
Is the Macintosh computer connected to the network through Ethernet, and, has the
Macintosh AppleTalk driver been selected? Go to the Control Panel, then go to Networks to
check.
Did you select the correct Network Interface Board and correct zone?
Is AppleTalk enabled on the Macintosh? Use Chooser to check this.
If you are on a network with multiple zones, is the zone correct?
Did you select the correct printer driver in Chooser? You must first select the printer icon
and then select the printer name.
Note: Not all printers will communicate with the default Macintosh driver.
If you renamed the printer, did you reselect the printer under its new name?
If you placed the printer in a new zone, did you reselect the zone?
Are there other printers with similar names in the Chooser? Make sure you chose the
Network Interface Board-connected printer.