3-32 Phaser 8400/8500/8550/8560 Color Printer Service Manual
Error Messages and Codes
19,0XX.xx Errors - Printhead Calibration faults.
19,001.46: HFD server failed due to NVRAM operation. This fault only occurs
when the printer is set in manufacturing mode. Program fault.
19,002.47: Attempted to perform a Printhead operation without the Printhead
NVRAM data being loaded.
19,003.48: Scale and offset error is too large. The voltages measured have
more than a 20% error from their expected values. Something is wrong with
the Electronics Module or the Wave Amplifier.
19,004.40: The Printhead and the Electronics Module do not match. Contact
escalated Service Support Representative for information to clear fault.
19,005.41: A posssible static discharge from the Pick Clutch to the
Electronics Module.Characterized by:
■ 19,005.41 error code displayed on the Control Panel
■ Printer hangs while printing with the Electronics Module Fan on full
■ Low humidity
■ Occasional Jam Behind the Front Cover messages, usually accompanied
by error 19,005.41 in Fault History
To prevent these discharges, a Grounding Clip (P/N 650442700) was added
between the Y-Axis Motor mount and the Pick Clutch. Check that this clip is
installed and contacts the metallic portion of the Pick Clutch.
N
o
t
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The Grounding Clip is factory installed in later versions of 8500/8550
models and in all 8560 models.
s8560-270