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3-54 Phaser 8400/8500/8550/8560 Color Printer Service Manual
Error Messages and Codes
E2Q Tray 1 width sensor during Tray 1 pick.
1. Examine the Tray 1 width guides for proper movement and ensure the side
guides are not being adjusted while printing.
2. Ensure the Front Door is closed and the wiring is connected and seated.
3. Run the Tray 1 Sensor test.
4. Inspect the Tray 1 wiring to the I/O board.
5. Replace the I/O board, then retest.
F2D
The Front Door open flag unexpectedly tripped while warming up.
F2F The Front Door open flag unexpectedly tripped while in a fault state.
F2M The Front Door open flag unexpectedly tripped during a pick from Tray 2.
F2N The Front Door open flag unexpectedly tripped during a pick from Tray 3.
F2P The Front Door open flag unexpectedly tripped during a pick from Tray 4.
F2Q The Front Door open flag unexpectedly tripped during a pick from Tray 1.
F2R The Front Door open flag unexpectedly tripped while duplexing.
F2S Front Door sensor unexpectedly actuated while staging for transfix.
F2T The Front Door open flag unexpectedly tripped during transfix.
F2V The Front Door open flag unexpectedly tripped during Drum oiling.
F2W The Front Door open flag unexpectedly tripped while imaging during a print
job.
F2X Front Door sensor unexpectedly actuated during exit.
1. Ensure the media is supported.
2. Ensure ground integrity of the printer, see page 4-65.
3. Run the diagnostic Sensors test to test the door sensor.
4. Check that the doors and covers are properly closed and seated.
5. Run the Door Sensor test.
G2M
Tray 2 removed during pick from Tray 2.
H2N Tray 3 was removed during pick from Tray 3.
J2M Tray 4 was removed during pick from Tray 4.
J2P Tray 4 Media Present Sensor event pick from Tray 4.
M2C Media Drive had an unexpected event during mechanical recovery.
M4A Media Drive stalled during an abnormal printer shutdown.
M4B Media Drive stalled during a normal printer shutdown.
M4C Media Drive stalled during mechanical recovery.
M4D Media Drive stalled during printer warm-up.
M4E Media Drive stalled while the printer was in its ready state.
M4F Media Drive stalled while the printer was in a fault state.
M4G Media Drive stalled during an auto Drum maintenance cycle.
M4H Media Drive stalled during Printhead maintenance.
M4J Media Drive stalled during a Printhead purge.
M4K Media Drive stalled during an oil transfix roller cycle.
Jam Code Troubleshooting Procedures (Continued)