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3-8 Phaser 8400/8500/8550/8560 Color Printer Service Manual
Error Messages and Codes
1,000.4x Errors - 525-Sheet Feeder Faults
1,001.46: The upper 525-sheet feeder had an overcurrent condition. The lift
motor or clutch may be shorted.
1,002.47: The lower 525-sheet feeder had an overcurrent condition. The lift
motor or clutch may be shorted.
1,0XX.6x Errors - 525-Sheet Feeder Program Faults
1. Reseat the printer on the feeder.
2. Ensure ground integrity (see “Ensuring Ground Integrity” on page 4-65).
3. Reset NVRAM.
4. Replace the feeder.
Troubleshooting Procedure for for 525-Sheet Feeder
Step Questions or Actions
Yes No
1 1. Unplug all connectors to the feeder.
2. Remove the feeder and inspect the
connector.
3. Replace any damaged connectors either
on the feeder or engine.
4. Reseat and reconnect the feeder.
Did this correct the problem?
Complete. Go to Step 2.
2 Inspect the Pick Rollers in the feeder
tray(s).
Are the rollers damaged, dirty, or not
moving freely?
Replace the
Pick
Assembly.
Go to Step 3.
3 TRun the Tray [3]/[4] Pick Clutch test.
Does the clutch operate correctly?
Go to Step 4. Replace the
feeder.
4 Run the Tray [3]/[4] Lift Motor test.
Does the motor operate correctly?
Go to Step 5. Replace the
feeder.
5 Check the feeder wiring to the Electronics
Module (J390).
Is the wiring defective?
Replace the
wiring and go
to Step 3.
Replace the
feeder.