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Phaser 8400/8500/8550/8560 Color Printer Service Manual 3-59
Error Messages and Codes
V2X Tray 2 media size sensor unexpectedly activated while exiting print.
1. Ensure ground integrity of the printer, see page 4-65.
2. Ensure the Tray 2 paper guides are correctly set.
3. Run the Monitor Sensors test to test the media size sensor.
4. Replace the media size sensor board.
5. Replace the pivot arm.
W2D Tray 3 media size sensor unexpectedly activated during warm-up.
W2E Tray 3 media size sensor unexpectedly activated during printer ready.
W2F Tray 3 media size sensor unexpectedly activated while printer in fault state.
W2L Tray 3 media size sensor unexpectedly activated while printer in standby.
W2M Tray 3 media size sensor unexpectedly activated while picking from Tray 2.
W2N Tray 3 media size sensor unexpectedly activated while picking from Tray 3.
W2P Tray 3 media size sensor unexpectedly activated while picking from Tray 4.
W2Q Tray 3 media size sensor unexpectedly activated while picking from Tray 1.
W2R Tray 3 media size sensor unexpectedly activated while duplexing.
W2V Tray 3 media size sensor unexpectedly activated while print Drum
maintenance cycle being performed.
W2W Tray 3 media size sensor unexpectedly activated during printer imaging.
W2S Tray 3 media size sensor unexpectedly activated while paper staged for print.
W2T Tray 3 media size sensor unexpectedly activated while transfixing the print.
W2X Tray 3 media size sensor unexpectedly activated event while exiting print.
1. Ensure ground integrity of the printer, see page 4-65.
2. Ensure the paper guides are correctly set.
3. Run the Monitor Sensors test to test the media size sensor.
4. Replace the 525-Sheet Feeder.
W4N Tray 3 motor stall during pick from Tray 3.
W4P Tray 3 motor stall during pick from Tray 4.
W4S Tray 3 motor stall during pick from Tray 3.
1. Ensure ground integrity of the printer, see page 4-65.
2. Ensure the paper guides are correctly set.
3. Run the Monitor Sensors test to test the media size sensor.
4. Replace the 525-Sheet Feeder.
X2A Tray 3 pick flag triggered unexpectedly during abnormal shutdown.
X2B Tray 3 pick flag triggered unexpectedly on power-up following normal
shutdown.
X2C Tray 3 pick flag triggered unexpectedly during mechanical recovery.
X2D Tray 3 pick flag triggered unexpectedly during warm-up.
X2E Tray 3 pick flag triggered unexpectedly during printer ready.
Jam Code Troubleshooting Procedures (Continued)