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DEFINITY Enterprise Communications Server Release 8.2
Upgrades and Additions for R8r
555-233-115
Issue 1
April 2000
Glossary and Abbreviations
GL-37
OCM
Outbound Call Management
offered load
The traffic that would be generated by all the requests for service occurring within a monitored
interval, usually one hour.
ONS
On-premises station
OPS
Off-premises station
OPX
Off-premises extension
OQT
Oldest queued time
OSHA
Occupational Safety and Health Act
OSI
Open Systems Interconnect
OSS
Operations Support System
OSSI
Operational Support System Interface
OTDR
Optical time-domain reflectometer
othersplit
The work state that indicates that an agent is currently active on another split’s call, or in ACW for
another split.
OTQ
Outgoing trunk queuing
outgoing gateway
A PBX that routes an incoming call on a trunk administered for Supplementary Services Protocol B
to a trunk
not
administered for
Supplementary Services Protocol B.
P
PACCON
Packet control
packet
A group of bits (including a message element, which is the data, and a control information element
(IE), which is the header) used in packet switching and transmitted as a discrete unit. In each
packet, the message element and control IE are arranged in a specified format. See also
packet
bus and packet switching.