3Com 5102B-EE Network Router User Manual


 
Firmware Download Instructions 6 - 17
Bridge Module Problems
Bridge Module problems during the download cause an error statement to
be displayed on the screen. Common error messages and their meanings
are discussed in Table 6-2.
Fatal Error: Insufficient
Available Memory to run
ProComm
A minimum of 200k bytes of free
memory is necessary to successfully
run ProComm and to do the
download. Decreasing the number of
Terminate and Stay Resident Programs
present while running the UDK
program will free memory.
Fatal Error: Unable to run
ProComm or ProComm not
found
The ProComm subdirectory on the
destination drive either does not
contain ProComm or ProComm has
been corrupted. Verify that the
ProComm files exist on the destination
drive in the subdirectory \PROCOMM.
Table 6-2. Bridge Module Download Error Messages
Problem Troubleshooting Suggestion
Maximum bad CRC Check RS-232 cable and retry. If the
problem persists, call 3Com Support.
Max timeouts User did not start the download quickly
enough, try again.
Incorrect code type Check that you used the correct diskette
and try again. If the problem persists,
call 3Com Support.
Table 6-1. UDK Error Messages (Continued)
Message Troubleshooting Suggestion