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Chapter 1 Troubleshooting
007-348
Restart Printer
Contact Support
IfMessageReturns
<IOT Motor Failure>
Main, Deve and Fuser Motor fails are detected.
MCU detects an error upon receiving error signal from the Motors.
FIP-9
FIP-10
FIP-11
009-340/009-341
Restart Printer
Clean CTD
Contact Support
<IOT CTD Sensor Error>
CTD (ADC) Sensor Error is detected.
CTD (ADC) Sensor error at calibrating.
FIP-12
009-360
Restart Printer
Reseat Y Toner
Contact Support
<IOT (Y) Toner CRUM Error>
Yellow Toner CRUM Communication Error is detected.
Printer can not read the CRUM data of the yellow toner cartridge.
FIP-13
009-361
Restart Printer
Reseat M Toner
Contact Support
<IOT (M) Toner CRUM Error>
Magenta Toner CRUM Communication Error is detected.
Printer can not read the CRUM data of the magenta toner cartridge.
FIP-13
009-362
Restart Printer
Reseat C Toner
Contact Support
<IOT (C) Toner CRUM Error>
Cyan Toner CRUM Communication Error is detected.
Printer can not read the CRUM data of the cyan toner cartridge.
FIP-13
009-363
Restart Printer
Reseat K Toner
Contact Support
<IOT (K) Toner CRUM Error>
Black Toner CRUM Communication Error is detected.
Printer can not read the CRUM data of the black toner cartridge.
FIP-13
010-354
Restart Printer
Contact Support
IfMessageReturns
<IOT Environment Sensor Error>
Temperature Sensor Error is detected.
Temperature Sensor detected abnormal temperature.
FIP-14
010-378 to 010-397
Restart Printer
Reseat Fuser
Contact Support
<IOT Fuser Fail>
Fuser Error is detected.
FIP-15
016-300
Restart Printer
Contact Support
IfMessageReturns
<ESS Data Cache Error>
CPU data cache error
FIP-16
016-301
Restart Printer
Contact Support
IfMessageReturns
<ESS Instruction Cache Error>
CPU instruction cache error
FIP-16
Error Message Error Contents
FIP to be
referred
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