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• Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.
• Store printed photos under glass or in a storage book to prevent bleeding over time
from high humidity. Use HP Premium Plus photo paper for maximum performance.
Tips for using the automatic document feeder
Follow these simple suggestions to avoid common problems when using the automatic
document feeder.
• Remove any staples or clips from the original document.
• Make sure the paper is not too thick or too thin for the HP All-in-One to process.
• Do not overload the document feeder tray. The document feeder tray can hold up to
20 sheets of letter or A4 paper, or up to 15 sheets of legal paper.
• Do not use spiral or frayed paper. If you must use paper that has been removed from
a spiral binder, trim the edges.
• Do not load photos in the automatic document feeder. The automatic document
feeder can damage photos. Always place photos on the glass to scan or copy.
• Make sure the paper-width guides in the document feeder tray fit snugly against the
paper without bending the paper.
• Load your originals print side up into the document feeder tray.
Clear paper jams
If the paper was loaded in the input tray, you might need to clear the paper jam from the
rear door.
Paper can also jam in the automatic document feeder. Several common actions can
cause paper to jam the automatic document feeder:
• Placing too much paper in the document feeder tray. For information on the maximum
number of sheets allowed in the automatic document feeder, see
Technical
information.
• Using paper that is too thick or too thin for the HP All-in-One.
• Trying to add paper to the document feeder tray while the HP All-in-One is feeding
pages.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the door
by pulling it away from the HP All-in-One.
CAUTION: Trying to clear a paper jam from the front of the HP All-in-One can
damage the print mechanism. Always access and clear paper jams through the
rear door.
Troubleshooting tips 127