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5. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-in-
One.
CAUTION: The replacement HP All-in-One might not come with a control panel faceplate.
Store your control panel faceplate in a safe place, and when the replacement HP All-in-One
arrives, reattach your control panel faceplate. You must attach your control panel faceplate
to use the control panel functions on the replacement HP All-in-One.
NOTE: See the Setup Poster that came with the HP All-in-One for instructions on how to
attach your control panel faceplate. The replacement HP All-in-One might come with
instructions for setting up your device.
Pack the HP All-in-One
Complete the following steps once you have removed the print cartridges, removed the control panel
faceplate, turned off the HP All-in-One, and unplugged it.
To pack the HP All-in-One
1. If available, pack the HP All-in-One for shipment by using the original packing materials or the
packaging materials that came with your exchange device.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for service personnel (samples of print quality problems
are helpful).
• A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
• Your name, address, and a phone number where you can be reached during the day.
Pack the HP All-in-One 263