Ink is spraying the inside of the HP All-in-One when I print a photo
Cause: The borderless print settings require photo paper to be loaded in the input
tray. You are using the wrong paper type.
Solution: Make sure you load photo paper in the input tray before you print a
borderless print job.
Fax troubleshooting
Use this section to solve the following fax problems:
•
The HP All-in-One is having problems sending and receiving faxes
•
The HP All-in-One cannot send faxes, but can receive faxes
•
The HP All-in-One is having problems sending a manual fax
•
Pages of a fax I sent are missing
•
The quality of the fax I sent is poor
•
Parts of a fax I sent are cut off
•
The fax I sent was blank when it was received
•
Fax transmission is slow
•
The HP All-in-One cannot receive faxes, but can send faxes
•
The HP All-in-One is having problems receiving a manual fax
•
Fax tones are recorded on my answering machine
•
The HP All-in-One is not answering incoming fax calls
•
Pages of a fax I received are missing
•
Faxes are received but do not print
•
Parts of a fax I received are cut off
•
The computer to which I am connecting has only one phone port
•
I hear static on my telephone line since connecting the HP All-in-One
•
The fax test failed
•
I am having problems faxing over the Internet using IP phone
•
The fax log report shows an error
The HP All-in-One is having problems sending and receiving faxes
Cause: The HP All-in-One is not set up properly for faxing.
Solution: Follow the instructions to set up the HP All-in-One properly for faxing,
based on the equipment and services you have on the same phone line as the HP All-
in-One. Then, run a fax test to check the status of the HP All-in-One and to make sure
you set it up properly. For more information, see
Set up the HP All-in-One for
faxing.
Chapter 12
170 Troubleshooting