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• Power and connection messages
•
Print cartridge messages
Device messages
The following is a list of device-related error messages:
•
Automatic document feeder failed to load
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Automatic document feeder is jammed
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Fax receive failed
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Fax send failed
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Firmware revision mismatch
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Mechanism error
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Memory is full
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Scanner failure
Automatic document feeder failed to load
Cause: The automatic document feeder did not work properly, and the job did not
finish.
Solution: Try loading the originals in the automatic document feeder again, and
restart the job. Do not load more than 20 sheets in the document feeder tray.
Automatic document feeder is jammed
Cause: Paper has jammed the automatic document feeder.
Solution: Clear the paper jam and try the job again. Do not load more than 20
sheets of paper in the document feeder tray.
For information on clearing jams, see
Clear paper jams.
Fax receive failed
Cause: An error caused a fax to fail while the HP All-in-One was receiving the fax.
The error could be due to noisy lines or some other communication error.
Solution: Contact the sender and request that the fax be sent again.
For more fax troubleshooting information, see
Fax troubleshooting.
Fax send failed
Cause: The fax could not be completed because of a communication error,
blacklisting (your number is blocked by the receiver), or a paper jam.
Solution: Check the HP All-in-One for a possible paper jam and send the fax again.
If the problem persists, try to contact the owner of the fax number for clarification.
For more information on clearing a paper jam, see
Clear paper jams.
Errors 239