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Solution: Set the Fax Speed to Medium or Slow, and then contact the sender to
have them resend the fax.
To set the fax speed from the control panel
1. Press Setup.
2. Press 5, and then press 7.
This selects Advanced Fax Setup and then selects Fax Speed.
3. Press
to select one of the following settings, and then press OK.
Fax speed setting Fax speed
Fast v.34 (33600 baud)
Medium v.17 (14400 baud)
Slow v.29 (9600 baud)
Cause: There is an error message or other prompt on the display.
Solution: Check the display for an error message or prompt providing information
about the problem and how to solve it. If there is an error message or prompt on the
display, the HP All-in-One will not receive the fax manually until the error condition is
resolved and the message is cleared.
If the HP All-in-One has an alignment message, you might be able to press OK to
clear the message and resume faxing. For more information on alignment messages,
see
Need alignment or alignment failed.
For more information about other errors, see
Errors.
Fax tones are recorded on my answering machine
Cause: The answering machine is not set up properly with the HP All-in-One or
the Rings to Answer setting is not correct.
Solution:
NOTE: This possible solution applies only in the countries/regions that receive
a 2-wire phone cord in the box with the HP All-in-One, including: Argentina,
Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia,
Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland,
Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA,
Venezuela, and Vietnam.
Chapter 12
194 Troubleshooting