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Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The HP All-in-One is not responding
•
The HP All-in-One prints meaningless characters
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Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
My document did not print
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The margins are not printing as expected
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Text or graphics are cut off at the edge of the page
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A blank page came out while printing
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Ink is spraying the inside of the HP All-in-One when I print a photo
Envelopes print incorrectly
Cause: A stack of envelopes is loaded incorrectly.
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and on the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
To load envelopes
1. Remove the output tray.
2. Remove all paper from the input tray.
3. Insert one or more envelopes into the far-right side of the input tray with the
envelope flaps up and on the left. Slide the stack of envelopes forward until it
stops.
TIP: For more help on loading envelopes, refer to the diagram engraved in
the base of the input tray.
Chapter 12
148 Troubleshooting