Filter
Top Products
• The print cartridge door is open. Close the print cartridge door, as shown below:
• The print carriage is stalled. Turn the HP All-in-One off, remove any objects that
are blocking the print carriage (including any packing materials), and then turn
the HP All-in-One on again.
NOTE: If Backup Fax Reception is enabled and you turn off the HP All-in-
One, all faxes stored in memory are deleted, including any unprinted faxes
that you might have received while the HP All-in-One was in an error condition.
You will need to contact the senders to ask them to resend any unprinted
faxes. For a list of the faxes you have received, print the Fax Log. The Fax
Log is not deleted when the HP All-in-One is turned off.
Resolve any problems found. To clear the memory, you can either print or delete the
faxes stored in memory.
To reprint faxes in memory from the control panel
1. Make sure you have paper loaded in the input tray.
2. Press Setup.
3. Press 6, and then press 5.
This selects Tools and then selects Reprint Faxes in Memory.
The faxes are printed in the reverse order they were received with the most
recently received fax printed first, and so on.
4. If you want to stop reprinting the faxes in memory, press Cancel.
Chapter 12
198 Troubleshooting