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TIP: If the automatic document feeder does not pick up the plain paper, try
cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with
distilled water.
If the problem persists, or the automatic document feeder does not pick up the plain
paper, you can clean the rollers and separator pad manually.
For more information, see
Clean the automatic document feeder.
Ink is not filling the text or graphics completely
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the
print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem,
print a self-test report to determine if there is a problem with the print cartridges. If the
self-test report shows a problem, clean the print cartridges. If the problem persists,
you might need to replace the print cartridges.
For more information on print cartridges, see
Print cartridge troubleshooting.
Cause: The Paper Type setting is incorrect.
Solution: Change the Paper Type setting to match the type of paper loaded in the
input tray.
To set the paper type for copies
1. In the Copy area, press Menu repeatedly until Paper Type appears.
2. Press
until the appropriate paper type appears.
3. Press Start Copy Black or Start Copy Color.
To set the paper type for printing
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the HP All-in-One is the selected printer.
4. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called
Properties, Options, Printer Setup, Printer, or Preferences.
5. Click the Paper/Quality tab.
6. In the Type is list, click the type of paper loaded in the input tray.
Cause: The print or copy quality setting on the HP All-in-One is set too low.
Print quality troubleshooting 131