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June 2005 © TOSHIBA TEC e-STUDIO281c/351c/451c TROUBLESHOOTING
5 - 1
5
5. TROUBLESHOOTING
When any of the PC boards or the HDD requires replacement, refer to “5.3 Replacement of PC Boards
and HDD”.
5.1 Diagnosis and Prescription for Each Error Code
5.1.1 Paper transport jam (paper exit section)
[E010] Jam not reaching the exit sensor
Open the jam access cover. Is there any paper on the transport path?
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YES Æ 1) Remove the paper.
2) Check if the intermediate guide is installed properly. (Ch.4.4 *c10)
NO
Is the paper clinging to the transfer belt entering under the receiving tray?
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YES Æ Remove the paper.
NO
Is the intermediate guide installed properly?
(Ch.4.4 *c10)
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NO Æ Install the intermediate guide correctly.
YES
Is there any paper jammed in the fuser unit?
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YES Æ 1) Remove the paper.
2) Check if there is any abnormality on the paper transport path.
NO
Is the exit sensor working? (Perform the input check: 03-[FAX]OFF/[7]/[H])
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NO Æ 1) Check if the connector of the exit sensor is disconnected.
2) Check if the connector CN334 on the LGC board is disconnected.
3) Check if the connector pins are disconnected or the harnesses are open
circuited.
4) Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5) Replace the exit sensor.
6) Replace the LGC board.
YES
Is the registration clutch working? (Perform the output check: 03-108/158)
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NO Æ 1) Check if the connector of the registration clutch is disconnected.
2) Check if the connector CN339 on the LGC board is disconnected.
3) Check if the connector pins are disconnected or the harnesses are open
circuited.
4) Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5) Replace the registration clutch.
6) Replace the LGC board.
YES
Check the registration roller. Replace it if it is worn out.
05/07