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June 2005 © TOSHIBA TEC e-STUDIO281c/351c/451c TROUBLESHOOTING
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[E130] Upper drawer misfeeding (paper not reaching the upper drawer feed sensor)
Open the jam access cover. Is there any paper in front of the upper drawer feed sensor?
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YES Æ Remove the paper.
NO
Is the upper drawer feed sensor working? (Perform the input check: 03-[FAX]ON/[3]/[H])
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NO Æ 1) Check if the connector of the upper drawer feed sensor is disconnected.
2) Check if the connector CN338 on the LGC board is disconnected.
3) Check if the connector pins are disconnected or the harnesses are open
circuited.
4) Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5) Replace the upper drawer feed sensor.
6) Replace the LGC board.
YES
Is the upper drawer feed clutch working? (Perform the output check: 03-201)
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NO Æ 1) Check if the connector of the upper drawer feed clutch is disconnected.
2) Check if the connector CN341 on the LGC board is disconnected.
3) Check if the connector pins are disconnected or the harnesses are open
circuited.
4) Check if the conductor pattern on the LGC board is short circuited or open
circuited.
5) Replace the upper drawer feed clutch.
6) Replace the LGC board.
YES
Check the upper drawer feed roller, separation roller and pickup roller. Replace them if they
are worn out.