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e-STUDIO281c/351c/451c TROUBLESHOOTING June 2005 © TOSHIBA TEC
5 - 88
[2C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.
[2C65] SMTP address unset
Reset the SMTP address and perform the job.
Turn the power OFF and then back ON. Perform the job in error again.
[2C66] Server time-out error
Check if the SMTP server is operating properly.
[2C67] NIC time-out error
[2C68] NIC access error
[2C6D] NIC system error
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, replace the SYS board.
[2C69] SMTP server connection error
Reset the login name and password of SMTP server and perform the job again.
Check if the SMTP server is operating properly.
[2C6A] HOST NAME error (No RFC error)
Check if there is an illegal character in the device name.
Delete the illegal character and reset the appropriate device name.
[2C6B] Terminal mail address error
Check if there is an illegal character in the Terminal mail address.
Delete the illegal character and reset the appropriate Terminal mail address, then perform the job
again.
[2C6C] Destination mail address error (No RFC error)
Check if there is an illegal character in the Destination mail address.
Delete the illegal character and reset the appropriate Destination mail address, then perform the job
again.
[2C70] SMTP client OFF
Set the SMTP valid and perform the job again.
[2C71] SMTP authentication ERROR
Check that SMTP authentication method, login name and password are correct, then perform authenti-
cation again.
[2C72] POP Before SMTP ERROR
Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authentica-
tion again.
[2C80] E-mail transmission failure when processing E-mail job received
Reset the "Received InternetFax Forward".
[2C81] Process failure of FAX job received
Reset the setting of the mail box or "Received InternetFax Forward".