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Appendix A
Troubleshooting
How to Replace the KVM/net’s Boot Image
If the KVM/net does not boot, you may need to replace the boot image. This
process requires boot from a TFTP server and an FTP server to download and
store the “zImage” in the KVM/net flash memory.
Follow the below procedure to download the latest firmware from the
Cyclades FTP server at ftp://ftp.cyclades.com/ and install it onto the KVM/
net.
Note: Please read the following procedure thoroughly before proceeding with the
upgrade. See the boot message in Figure A-1.
T To Boot From TFTP
1. Download the latest firmware from the Cyclades FTP server at ftp://
ftp.cyclades.com/ and save it on your TFTP Server.
2. Connect a terminal to the KVM/net Console Port with the following
parameters:
Baud Rate: 9600, Data: 8 bit, Parity: none, Stop: 1 bit, Flow control: none
3. Power-cycle the KVM/net and let the unit boot normally.