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Chapter 8 Troubleshooting
147
Index
Appendix
Introduction
Glossary
Contents
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Loading
Documents
How to Use
ScandAll PRO
Scan Pa-
rameters
Various
Documents
Daily Care
Trouble-
shooting
Operational
Settings
Consumables
Scanner
Overview
Pickup errors occur frequently.
.1
*1 : Pick Rollers and Brake Rollers
Does the document satisfy the requirements described in
Precautions in "Paper Quality" (page 42)?
NO
Use documents that satisfy the requirements.
For information about the document requirements, refer to "2.2 ADF-Loaded
Documents" (on page 42).
YES
Did you fan the document before loading it on the ADF
Paper Chute?
NO
Fan the document before loading, or reduce the number of sheets of the document
to load.
YES
Are all the consumables (
*1) installed correctly?
NO
Correctly install the consumables.
For how to install the consumables (*1), refer to "Chapter 7 Consumables" (on
page 123).
YES
Is any of the consumables (
*1) dirty?
YES
Clean the dirty consumables.
For how to clean the consumables (*1), refer to "6.2 Cleaning the ADF" (on page
117).
NO
Is any of the consumables (
*1) worn out?
YES
Check the consumables counters. Replace the consumables, if needed.
For how to replace the consumables, refer to "Chapter 7 Consumables" (on page
123).
NO
If you cannot solve the problem after taking the measures above, check the items
shown in "8.4 Before Contacting Your Dealer or Scanner Service Provider" (on
page 152), and then contact the dealer where you purchased the scanner or an
authorized FUJITSU scanner service provider.