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Chapter 8 Troubleshooting
152
Index
Appendix
Introduction
Glossary
Contents
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Documents
How to Use
ScandAll PRO
Scan Pa-
rameters
Various
Documents
Daily Care
Trouble-
shooting
Operational
Settings
Consumables
Scanner
Overview
Check the following items before contacting the dealer where
you bought the scanner or an authorized FUJITSU scanner
service provider.
General Details
Troubles
■Troubles at personal computer connection
■Feeding system troubles
8.4 Before Contacting Your Dealer or Scanner Service Provider
Item Findings
Scanner model
name Example: fi-6670
For the scanner model names, refer to "8.5
Checking Labels on the Scanner" (on page 154).
Serial No.
Example: 000001
For the serial numbers, refer to "8.5 Checking
Labels on the Scanner" (on page 154).
Production date
Example: 2008-05 (May 2008)
For the production date, refer to "8.5 Checking
Labels on the Scanner" (on page 154).
Date of purchase
Symptom
Frequency of
trouble
Do you have
warranty for this
product?
Name of option
used Example: fi-667PR
For the options, refer to "A.4 Scanner Options"
(on page 195).
Item Findings
OS version
(Windows)
Displayed error
message
Type of interface
Example: SCSI interface
Type of interface
controller Example: Adaptec's SCSI Card AHA-2940AU
Item Findings
Document type
Main purpose of use
Last cleaning date
Last consumables
replacement date
Operator panel
status