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Troubleshooting
62
5
Printer Does Not Print
Possible Cause Solutions
Is the power on? Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power.
Does the On Line indicator
stay on?
If not, press {
{{
{On Line}
}}
} to light it.
Does the Error indicator
stay red?
If so, check the error message on the panel display and take the re-
quired action.
Is paper loaded? Load paper into Tray 1 or on the Bypass Tray.
See p.22 “Loading Paper”.
Can you print a configura-
tion page?
If you cannot print a configuration page, it probably indicates a
printer malfunction. Contact your sales or service representative.
See "Printing a Configuration Page" in the Administrator Reference.
Is the interface cable con-
nected securely to the
printer and the computer?
Connect the interface cable securely. If it has a fastener, fasten it
securely as well.
Are you using the correct
interface cable?
The type of interface cable you should use depends on the compu-
ter you use. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
See "Specifications" in the Administrator Reference.
AresPGBMaintGuide-F_FM.book Page 62 Friday, July 26, 2002 5:17 PM