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Troubleshooting
Desktop User Guide for Pylon Conduit and Pylon Pro, Version 5.4 /181
Troubleshooting: Upgrading
T a b le A - 2
Problems with
upgrading
Problem Possible cause/steps to take
Your previous configuration
settings do not appear when
you access Pylon.
If you are using a previous version of Pylon,
you need to record manually any configura-
tion settings from your Pylon Configuration
Database (pyloncfg.nsf) that you want to
save.
When you install the current version of
Pylon, your old configuration database (typ-
ically found at C:\Lotus\Notes\Data or
C:\Lotus\Domino\Data) is renamed to
include a date and time extension, for
example, pyloncfg.nsf.11-19-2001-171857.
You cannot reuse the renamed configura-
tion database with the current version of
Pylon. However, to access the database to
review a previous configuration setting, do
the following:
1. Delete the date and time extension.
2. Rename the file to something other
than pyloncfg.nsf, for example, old.nsf.
3. Double-click the file to open the
database in Lotus Notes.
4. Record your configuration settings to
duplicate them in the current version.