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Check any personal firewall software installed on the computer
The personal software firewall is a security program that protects a computer from
intrusion. However, the firewall might block communication between the computer and
the device. If there is a problem communicating with the device, try temporarily
disabling the firewall. If the problem persists, the firewall is not the source of the
communication problem. Re-enable the firewall. For more information, see
Configure
your firewall to work with HP devices.
If disabling the firewall allows you to communicate with the device, you might want to
assign a static IP address to the device and re-enable the firewall. For more
information, see
To change IP settings.
Device takes a long time to print
Check the system configuration
Make sure the computer meets the minimum system requirements for the device. For
more information, see
System requirements.
Check the device software settings
Print speed is slower when Best or Maximum dpi is selected as the print quality. To
increase the print speed, select different print settings in the device driver. For more
information, see
Change print settings.
Check for radio interference
If the device is connected using wireless communication and is printing slowly, then
the radio signal might be weak.
Placement of the text or graphics is wrong
If these solutions do not work, the problem may be caused by the inability of the
application to interpret print settings properly. See the release notes for known
software conflicts, refer to the application's documentation, or contact the software
manufacturer for specific help.
Check how the media is loaded
Make sure the media width and length guides fit snugly against the edges of the stack
of media, and make sure the trays are not overloaded. For more information, see
Load
media.
Check the media size
• Content on a page might be cut off if the document size is larger than the media
that you are using.
• Make sure the media size selected in the printer driver matches the size of media
loaded in the tray. For more information, see
Select print media.
Solve printing problems
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