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3. Remove the ink cartridges from their slots by grasping each between your thumb and
forefinger and pulling it firmly toward you.
4. Place the ink cartridges in an airtight plastic container so they will not dry out, and put them
aside. Do not send them with the device unless the HP customer support call agent instructs
you to.
5. Close the ink cartridge door and wait a few minutes for the print carriage to move back to its
home position (on the left side).
6. After the scanner is idle and has returned to its parked position, press the Power button to
turn off the device.
To remove printheads before shipment
1. Open the top cover.
2. If the carriage does not move to the left automatically, press and hold the OK button
(products with a two-line display) or the * (products with a color display) for 5 seconds. Wait
for the carriage to stop moving.
NOTE: If the printer cannot be powered on, remove the printhead cover by pulling on
the tab and lifting.
Appendix B
256
Support and warranty